First Experiment with Quantified Self

As someone who works in technology it’s no surprise that I am typically an “early adopter” of technology. I bought my first PC in 1984, became hooked on my first PalmPilot in 1997 and followed similarly with Blackberries, iPhones etc. Cameras and music players are no different. I also love trying new “apps” and truly delight when they improve my life in ways both small (Paybyphone Parking in SF) and large (Facebook). So given my commitment to exercise I was logical that I should try out one of the wearable devices

I tried on various wristband devices by JawBone, Fitbit,and Nike but really didn’t like the wristidea of seeing one of these on my wrist all the time. Plus, I have extremely small wists and they look ridiculous on me not to mention feeling annoyingly large.

When I read about the Fitbit One which has pretty much all of the physical features of the wrist models(actually more than the Flex) in a form factor that can be worn attached to clothing I thought I would give it a try.

Two months in I must say I’m not won over.

First off, I believe there needs to be a significant benefit to the device if I am going to deal with yet another thing that needs to be kept track of, managed and kept charged. Larger  benefit required if the designers force me to use a dedicated charger instead of micro usb  – I really do not relish one more charger to take with me when I travel.

So what have I found to be the benefits? The Fitbit one is light weight and comfortable to wear (easy to clip on bra, waistband). The charge is long lasting – at least I don’t need to bring the charger for a short trip. The Fitbit amazingly survived a trip through the washer and dryer.  My floors climbed are tracked. Living in a three-story house, it turns out that when I am doing chores at home I can get a surprising amount of exercise – this was interesting. The most important benefit is it is always on (at least if I remember to wear it which has not been difficult) – all of my steps are tracked unlike an app like RunKeeper which you need to start and stop

On the other hand there are several drawbacks and limitations. The Fitbit is useless to monitor my exercise classes – I enjoy a variety of dance, conditioning, crossfit, barre and power yoga classes and they barely register on the Fitbit. Yes I know I can manually log them but that defeats the point of wearing the device. I wish it came in a light beige color – the dark colors show through my clothes. Accuracy has not been great – I hike many trails where the distance is known to me and the Fitbit consistently give me about 15% extra miles. Perhaps this is because as a small person I take more steps to cover the same distance?

I also bought the Aria scale. Nice looking device and an improvement in usability over our Tanita but also not much value add beyond the independent device. I don’t need an app to tell me if I’m gaining or losing – the scale plus my second grade math skill does it independently.

Bottom line for me is that I found this experiment with quantified self devices to be interesting and educational but not compelling. I exercise for my own health benefit – physical and mental, not because I’m competing with anyone so the gamification and social elements were not interesting to me. Most of my exercise is hiking, where I know the distance, or exercise classes where the device isn’t very useful. For new hikes I can use the iPhone to know the distance if that’s important to me. I do find it interesting to use the Fitbit to learn how active I am when I’m not doing a formal workout but I haven’t found that information to be anything that changes my behavior. This was in contrast to what I find to be the best food journal app on the market – MyFitnessPal. A couple of weeks of tracking my food in MyFitnessPal showed me my trouble spots (who would have imagined a medium CineArts popcorn without butter has 760 calories?) and helped me achieve my weight goal.

It’s not that quantification is useless. Quantification of health data does matter. Calories matter if you are trying to manage your weight and apps can be helpful if you enter correct quantities. How far you hike or how many steps you take in a day absolutely matters if you are counting on that activity as part of your exercise and fitness plan. The question is if regular use of the device adds enough more quantification data than you have without to justify constant use – so far for me the answer is no but I’m curious what others think about this.

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Dependent -> Independent -> Interdependent

I was reminded of this psychological construct popularized by Steven Covey when chatting with an entrepreneur today.   I was encouraging the founder to seek help with a particular product issue – he resisted at first, expressing that it would show a weakness to “need help”.

The ever popular Stephen Covey, in his Seven Habits of Highly Effective People describes the maturation process from dependent to independent then interdependent. The independence stage is where we demonstrate mastery and competence. This is the developmental task of children and peaks for teens and young adults. Parents need to allow children space for this development even when that feels risky. Independence is very much encouraged in today’s world. It seems logical that it would take someone with a strong sense of independence and competency to leave the security of a university or large company to start a company. Our society admires and encourages this independence and some of the entrepreneurs’ energy may be derived from their desire to demonstrate independence. I believe this was true for me. But we can be stuck in our independence and I believe that startup founders are at risk of this trap by their very personality.

Many of the most rewarding experiences in life, however, happen when we transition from independence to embrace interdependence. Biology is full of interdependence examples.  Common_clownfish_curves_dnsmplFamily is obviously one of the most cherished interdependent structures in our society. Many musical and sports activities are interdependent. Interdependence is, I believe, the essential quality in business environments today which absolutely require teamwork and good leadership.   Interdependence at a societal level has had profound impact – countries that are interdependent with one another are less likely to resort to war to manage conflicts.

It seems that the more successfully independent we were as a young person, the more difficulty we have during the inevitable later bumps in the road where we need the support of others.  Appropriate interdependence is not automatic – it is learned and takes practice. I was empathizing with one of my young adult children over a particularly difficult research paper they were writing. It was an esoteric topic outside their comfort zone. I asked if they had brainstormed with peers – the answer was “no” as it might be viewed by the professor as “cheating”. I found this interesting as I cannot remember the last time I wrote an important document – e.g. presentation or business plan completely by myself. That’s simply not how the business world works. Even if I were fairly independent in developing the content I would certainly show it to colleagues to find ways to improve – everything from graphics and language to logic and examples. And often the core idea is developed in a collaborative manner.

In my own life, I have found that the times when I have done something significant to seek  support or collaborate – taking what felt like a risk – have directly correlated with the times when I’ve had the most significant personal breakthroughs. When we are encouraged to seek support or other help, it is easy to perceive it to be a step back towards dependence when, in fact, accepting that support is moving forward towards interdependence and progress.

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Hitting our Stride

Last fall, Steve and I went back to Boston for our 25th HBS reunion.  We had an incredible turnout and great fun reconnecting with old friends from literally around the world. In addition, I just happily celebrated a milestone (50th) birthday.  Both of those events, I suppose, leads me to become more thoughtful on the topic of age and  work stage.

It was interesting to see the broad range of stages people were at in their careers. A few of our friends that were in semi or complete retirement mode.  At the same time many, particularly women, were just gearing up.   Several of our female friends were going back to work after some time focused on children with a few starting brand new enterprises.  For example it was great to reconnect with MaryAnne Gucciardi and discuss ecommerce strategies for her cool new startup DragonWingGirl.  Others hadn’t left the working world to parent but were clearly putting the pedal to the metal now that they are becoming “free birds” (a.k.a. empty nesters).  I could certainly resonate with that pattern.  While I have been continually intense in my career focus, the jump to entrepreneurship was a better fit for me when my kids were passed the baby stage.

I am seeing a similar pattern outside of my alumnae network.  Since selling Catch.com as I have been exploring new startup ideas I have worked with, advised or met several 40’s and 50’s women embarking on an intense entrepreneurship journey.  Examples include Sarah Frisken of MadeWithMischief to Trish Costello of Portfolia and my former employees Tanya Roberts starting SheByShe and Melinda Byerly, founding Vendorsi.

I am thrilled to see such accomplished women as Janet Yellen (67) and Christine LaGarde (58) in literally two of the most powerful positions in the world.  While I cannot deny the uncanny abilities of Mark Zuckerberg in creating a multibillion dollar company in his 20’s, I must say that I’m glad that the leaders of the free-world’s financial system have a bit more experience under their belt!

Sadly, closer to home, another accomplished female economist, my cousin Pearl Kamer passed away at 74 during the height of her career.  The obituaries and eulogies, noted her impressive accomplishments as the foremost economist for the Long Island region.  They also remarked on what she was recently in the process of doing and what she could have still accomplished.  She clearly had more to contribute.  Her insights were astute – forecasting the real estate bubble and other key economic trends.

I get a thrill every time I see my former professor and thesis adviser Madeline Albright lecturing or on the talk show circuit making mincemeat of tricky questions or difficult presenters on the other side and I hope to have the opportunity to support Hillary Clinton running for and achieving the Presidency of the US.  The supreme court of our country includes among its three women an impressive octogenarian.  Ruth Bader Ginsburg must be one of the toughest human beings on the planet.  Not only has she survived two bouts with cancer she was back hearing oral arguments 12 days after pancreatic cancer surgery and didn’t miss a day of work when battling colon cancer.  While in law school and right after the birth of her daughter, Ginsburg’s husband was diagnosed with cancer.  She attended class and took notes for both of them; typed her husband’s papers from his dictation; and cared for their daughter and her sick husband – all while making the Harvard Law Review.

I am fortunate to have role models in my family for prioritizing continued work and contribution.  My great-uncle Frank Kamer (father of Pearl) practiced as an attorney until age 98.  Both of my parents, and my father-in-law, all in their 70’s, are actively practicing as physicians.  In fact, just a few months ago, my mother who worked as medical director of the North Shore Hospital Drug Rehabilitation program for more than 30 years was offered a promotion to lead an even larger program at a neighboring hospital

I aspire to follow in their footsteps.  While able to leverage my years of experience, I believe that I still have much to learn and contribute.  With each new technology, market or situation I find myself on a steep learning curve which is what makes work so exciting.  For this reason, I find biases such as the ones described here  and here to be so distressing and damaging.

This article provides a more nuanced and explanatory view and explores solutions.  As bad as the biases may be in real life, the fact that the media portrays them as completely pervasive makes their impact even worse.  In fact, the reality of startup land is much, much more diverse than the media portrayal.  This was clear to me even at the recent Launch festival here in San Francisco.

There are many great startups being founded and managed by 40 and 50 somethings.  In February, I visited Paula Long, my former board member at SugarSync, cofounder of Equallogic and now cofounder of the hot startup DataGravity.  DataGravity raised a $30million series B led by Andressen Horowitz – they are innovating at the intersection of storage and big data – exciting and critical fields today.  I didn’t see a single hoodie or masseuse at their office in Nashua.

Of course, in addition to startups being founded and led by this demographic, there are impressive members leading some of the biggest and most important companies in tech – HP, IBM, Xerox and beyond – eg GM to name a few.

Lets be sure to get the story of these women as publicized as the male 20 something story.  Half the battle towards ending these biases is awareness and information.  I believe that seeing these role models frequently and in a fair and reasonable light would encourage young women to stick it out in their careers during the challenging baby stage or maintain their skills part time or even simply dive back in later.  This pool of talent has so much potential and our society and they have so much to gain

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Two Steps Forward One Step Back

There is a famous Jewish teaching that has been on my mind given recent events in both women in tech as well as in general business:

It is not upon you to finish the work, but you are not free to ignore it.” (Mishna, Ethics, 2:21)

I wrote a few months ago about the HBS W50 event I attended – it was a gathering of HBS alumnae to celebrate, reflect on the progress (and lack thereof) of women in positions of leadership.  We were briefed on programs they have instituted to improve gender relations.  That program was highlighted in the recent New York Times piece

The article elicited mixed feelings from the classmates I have spoken with.  The consensus was that things as described in the article seemed significantly worse in terms of blatant sexism then when we were there.  It is incredibly disturbing to see regression on treatment of women. There was some question, however, if being married (or engaged) as the 3 local friends I spoke with perhaps shielded us from some of the issues?  Certainly there is some data to support this – the gender gap didn’t exist for married students.  Apparently since those students didn’t feel the pressure to find their mate amongst their class mates they could feel free to express themselves more fully in class.

But whether or not the situation at HBS is the same or worse than 25 years ago the most important point is that it is unacceptable and kudos to the administration for actively working on change.  That change is ruffling feathers and making people uncomfortable.  Perhaps there were missteps in the process – to be expected with such a complex problem but the point is that the status quo is not tolerable.

I was also encouraged to see the about face made by GoDaddy on their advertising tactics.  They finally figured out that it’s not good business to run derogatory advertising making your target customer feel degraded as described here.   Better late then never but progress.

Lack of progress, however, was on display at the TechCrunch Disrupt demo fiasco.  TechCrunch allowed (encouraged?) clearly misogynist demos.  I won’t link to them here because I don’t want TechCrunch to continue to benefit from such willful sexism.  This issue was so blatant that it almost defies a tactical response.  One cannot even discuss programs to target awareness and sensitivity when the behavior seemed so deliberate as to question any motivation for acceptance of women in the arena.  At least TechCrunch apologized.  At DefCon the sexist content is part of official programming – “Hacker Jeopardy” features a woman undressing.  Seeing people such as the CTO of Business Insider in reputable positions in the tech world defending offensive “brogrammers” is particularly upsetting and overwhelming.

It is easy to be discouraged and give up trying to right the situation.  But the glimmers of hope surround us.   Institutions such as HBS in a position of influence struggling to change and changing.  Nine year old Alexandra Jordan presented the hack “superfunkidtime.com” on stage.  Business Insider sent the aforementinoed CTO packing.  All of the aspiring girl programming I’m seeing in this year’s Technovation program not to mention the apps and the teams that built them in last year’s competition.  I’m looking forward to this year’s TechWomen program where I will once again be mentoring a Jordanian female technologist.

More importantly, the opportunity is huge.  Solving the gender gap in technology would go along way towards solving the shortage of programmers.  A 2007 Goldman Sachs report concluded that closing the gap between male and female employment would add 9% to US GDP, 13% to European GDPs and 16% to Japan’s GDP.

Feeling like we can’t solve the problem is not an excuse to not make progress.  Stepping away from “overwhelmed” to concrete steps, small or large.  It is not upon us to finish the work, but we are not free to ignore it.

Life Is Not A Science Experiment

According to Wikipedia a scientific control is an “experiment or observation designed to minimize the effects of variables other than the single independent variable. This increases the reliability of the results, often through a comparison between control measurements and the other measurements.”

I recently read the  NYTimes article “The Opt Out Generation Wants Back In” and some of the ensuing discussion such as here.

I found myself engrossed in the individual stories – all of the women profiled were very clear about what they gave up and what the cost was – also what they gained and enjoyed.  For a variety of reasons, however, the losses were looming large in their minds.  There was a lot of implied “what iff’ing” going on – as if the alternate path was knowable.

I think it is human nature to compare ourselves and our decisions with others and that comparison often leads us to feel dissatisfied with our lot in life.  That comparison can feel particularly acute if one made the explicit choice to be on their current path and is observing the benefits others are accruing from the alternate choice.  We notice the benefits of their choice and the weaknesses of our own more readily than the inverse.

I am no exception to the tendency to “what iff.”  Could I have maintained my career opportunities if I traveled less and missed fewer school events?  How would that have affected my children – would they have noticed or remembered?  Fortunately I don’t find myself “what-iff’ing” my children’s general well-being being bettered by my not working – seeing who they are and what they are doing I feel very blessed.

As many of my friends are approaching the freebird aka empty nest state, I see a big range in satisfaction among those who opted out.  In some cases without regrets and looking forward to new activities professional and/or volunteer to occupy what used to be parenting time, in other cases with decidedly more ambivalent feelings.  The decision to stay home when kids were little and their job had little flexibility v. now that kids are older and their peers are in high-level and perhaps more flexible roles than expected may put that decision in a different light.

But the truth is that it is impossible to truly know what the alternate course would have yielded.  Life is not a science experiment where all variables but one can be held constant.  With a decision such as working outside the home v. staying home full-time or even the possibilities in between, the variable is clearly not independent.  It impacts all of our relationships in immeasurable ways.  Even the financial impact cannot be known for certain.

The most interesting part of all this to me is that there is any element of surprise.  I notice a sense of unreality filtering through the NYTimes interviews.  Almost as if there was an expectation for a “storybook” outcome – actually for both the opt-in and opt-out path takers.  Perhaps this contributes to the regrets and potential dissatisfaction.

More choices and more options for working parents are sorely needed but those options will still come with tradeoffs unless there is a built-in day-extender.

There is always a road not traveled.  By definition that road is not known and it is natural to be curious what it would have been like.  But the story does not (hopefully) need to end at midlife.  I believe strongly that regardless of past choices and the inherent challenges there is the opportunity to set new goals and forward objectives and embark on a different road.

 

Next Generation Collaboration – ICT Spring Luxembourg

I had the opportunity to speak last week at the ICT Spring conference in Luxembourg.  My topic was next generation collaboration – a subject near and dear to my heart these days.  Lots of great discussion followed – I was happy to see the genuine interest in how to best use the new technologies of Cloud, Mobile and Social to improve collaboration.

Catching a Wave

When I wrote about my transition recently, I mentioned my excitement about the possibility of working with up-and-coming startups and helping them develop their products and businesses.  I also can’t seem to ever get enough of the productivity tool space – (e.g. Yahoo! Mail, Netscape Communicator, SugarSync – I’m hooked!)  I get a thrill seeing how these tools and technologies can improve people’s lives.  So when the founders of Catch asked me to consult with them as acting CEO I was thrilled to jump in.

I’m so impressed with what this small team has accomplished.  They have an absolutely gorgeous app – so beautiful that Apple has it plastered all over their home page, store and headquarters.    applehqCatch is at the intersection of some of the most exciting trends in technology – mobile, collaboration, ideation, search, cloud and b.y.o.d.   At the same time, Catch, like many early-stage, technology driven companies, has yet to figure out and implement its long-term business model.

So what is Catch?  Catch is a mobile-based collaborative note taking application.  While simple note-taking functionality a la Evernote or Google Keep is great, I believe that notes achieve their true power as the most natural basis for collaboration.  We see this clearly in the usage patterns of Catch – all kinds of business teams sharing notes to manage projects, update status – even manage field sales teams.  And the best part is it’s super light-weight, intuitive and easy-to-use.

Having a couple of months off to enjoy my family (including my east-coast children), reconnect with friends, read, hike and recharge has been great but not a long-term state for me, at least not now.  I love my work and feel fortunate to have been connected to Catch and for this timing to work out.

Some exciting things in the works here that you’ll be hearing about in the weeks ahead – stay tuned!